Dual audio not working a53 5g

[sarath41]

After several discussion your team requested me to highlight my query on Samsung members

They are not ready to clear our quiers and not ready to made customer satisfy 

Dual audio feature not working on my device

This feature available on lower end model's of Samsung and low budget mobiles of several brand

If there is no support for this feature iam requesting to provide replacement to made satisfy 

[indiantrueindian]

Sorry to hear it , but note some things kindly

1. It is limited to certain devices with minimum Bluetooth version 5.0

2. The feature may not be available for all devices

If you unable to use dual audio even after connecting 2 Bluetooth devices at a time ,
Then kindly check for any updates available or not from settings > software update

Also you can control it from media panel menu
Here's some screens added for a better reference.

Hope it help

* note if you didn't find the same options then either the Bluetooth device or the phone doesn't support the feature.

[sarath41]

This Mobile 5g version having Bluetooth compatibility of 5.0 and media controll option able to control only one device at a time everything I tried no use hence highlighting here for a solution

[indiantrueindian]

1. Mobile 5g doesn't matter

2. Device Bluetooth version 5.0 ok but what about the Bluetooth version of the earbuds or galaxy buds or anything else

3. If both is 5.0 still you didn't get it

Then maybe the feature isn't available in your device

[sarath41]

Yes correct this feature is not available on my device hence seeking solution

[cs_member8]

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that all devices have different and specific features depending on the hardware and software, and as of now, this dual audio feature is not available. We have noted your feedback regarding the same and we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

[sarath41]

No use