Original topic:

Double tap to turn on screen

(Topic created on: 09-10-2021 03:49 PM)
1015 Views
mkdn1989
Active Level 5
Options
Galaxy A
I have noticed the double tap to turn on screen on my A51 isn't working after i go out and return to my home. Pressing power button once activates the double tap feature again. The feature works well if im at my home. Whenever i return from outside this happens. Anybody know the reason?
3 Comments
Ronak2012
Active Level 7
Galaxy A
Please restart the device or if it doesn't work for you then reset your device or visit to authorized store
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support    

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Raju104
Active Level 2
Galaxy A
Yes in mine set m51 same issue and after updated android 12 sim network work stop...mother board problem in between 23 months of purchase
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