Original topic:

Double tap function

(Topic created on: a week ago)
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piyush_wavikar
Beginner Level 3
Options
Galaxy A
After updating my A16 5G to android 15 one ui 7.0 my double tap function on home screen is not working.
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2 Comments
inderdon
Active Level 4
Galaxy A
Check your settings reset your settings
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Settings screen>Advanced features > Motions and gestures> Turn on the double tap to turn on the screen.

● Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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