Resolved! Solved

Original topic:

Does internet gets disconnected when phone is in sleep mode ?

(Topic created on: 01-24-2022 07:49 PM)
3656 Views
mHappiee
Expert Level 5
Options
Galaxy A
I often use WhatsApp web on my desktop. But for that I need to keep my phone on charging or keep the screen on. If screen is turned off and phone is not charging, I often get disconnected from WhatsApp web.
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How to solve this ?
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I am using Samsung A51
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[UPDATE, 2-Feb-2022]
It's because of Samsung Max. 
Turn off Battery Optimisation for Samsung Max.

Resolved!
mHappiee
Expert Level 5
Galaxy A
Ooo.
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It's Samsung A51
Anonymous
Not applicable
Galaxy A
Is Background Data usage and Background activity enabled for whatsapp??
0 Likes
mHappiee
Expert Level 5
Galaxy A
Yes
mHappiee
Expert Level 5
Galaxy A
This Screenshot_20220124-214850_Settings.jpg
Solution
Anonymous
Not applicable
Galaxy A
Once turn off optimize battery option .
App info
Battery
Optimize battery
mHappiee
Expert Level 5
Galaxy A
Ok... Turned it off...
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Let's see after 15 mins ...
mHappiee
Expert Level 5
Galaxy A
Yeah... It seems to work 🙂
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There was 1-2 message saying phone is not connected but it disappeared much quicker than before. I did not had to wake my phone...
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👍
Anonymous
Not applicable
Galaxy A
My pleasure 🙏
0 Likes
mHappiee
Expert Level 5
Galaxy A
I found the exact problem...
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It's because of Samsung Max VPN.
Internet traffic goes through it when I turn it On.
And if Samsung Max app is Battery Optimised, Samsung Max app stops working in background when phone goes in sleep mode and hence, the traffic is blocked.
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Today I turned off battery optimisation for Samsung Max, then there was no lag, no disconnection at any point of time.
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🙂
Anonymous
Not applicable
Galaxy A
Oooo Accha🧐 par samsung kis kaam aata hai ??