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04-29-2024 12:03 AM in
Galaxy A- Mark as New
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04-29-2024 08:50 AM (Last edited 04-29-2024 02:43 PM ) in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Adjust the brightness: Go to Settings>Display>Adjust the brightness.
Clear app cache through Device care: Settings > Device care > Storage > clean now.
The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Update device software: Settings >> Software update >> Download and install.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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05-28-2024 09:04 PM in
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05-31-2024 04:42 PM in
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