Original topic:

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(Topic created on: 01-28-2024 08:52 PM)
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Madhan2838
Beginner Level 2
Options
Galaxy A
Hi,
After update to UI 6, screen is turning towards red back ground after sunset. During day time it works fine.

How to overcome this issue
4 Comments
Galaxy A
Go to settings and search Eye Comfort Shield and turn this off.
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Madhan2838
Beginner Level 2
Galaxy A
Thanks. But it didn't worked
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Galaxy A
Strange

Because issue you said seems like it auto turn on Eye Comfort shield based on sunset time.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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