Original topic:

Display problem in many Samsung phone

(Topic created on: 4 weeks ago)
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kushmooncat
Expert Level 3
Options
Galaxy A
Are you facing touch problem 
Ghost touch 
Phantom touch 
In your samsung phone 
Samsung is master of planned obsolescence 
I will never buy samsung again
9 Comments
Md-Mahfuj
Active Level 6
Galaxy A
Same. Galaxy a53
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kushmooncat
Expert Level 3
Galaxy A
Same in my a33
Samsung is doing it pompously
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Md-Mahfuj
Active Level 6
Galaxy A
This problem has been encountered since the March update. This is a Samsung plan.
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kushmooncat
Expert Level 3
Galaxy A
I still have problem
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Amanjey
Active Level 1
Galaxy A
Same
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kushmooncat
Expert Level 3
Galaxy A
Do you still facing this problem ?
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Amanjey
Active Level 1
Galaxy A
Yes
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Check your charger: If your charger is damaged, it may not supply power to your device, which may cause the touch screen to malfunction. In this case, use a different, undamaged charger to prevent this issue. It’s also a good idea to avoid using the touchscreen when the device is charging.

How to restart the device: Press & hold the power key> Restart> Tap again to Restart.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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kushmooncat
Expert Level 3
Galaxy A
Did everything still not working properly
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