Original topic:

Disappointed by Delay in One UI 7 Update

(Topic created on: 04-26-2025 06:17 PM)
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ap03
Active Level 3
Options
Galaxy A

I am writing to express my deep frustration regarding the continued delay in receiving the One UI 7 update on my Samsung device. Many users, including myself, have been waiting patiently for one ui 7 update for A54, but it's becoming frustrating to see that newer models like the Galaxy A56 , A36, A26 and S25 series are prioritized while existing loyal customers are left behind.

It feels as though this "delay is intentional to boost the sales of newly launched devices", which is quite disappointing for those of us who have supported Samsung over the years. I expected better transparency and fairness from a brand of your reputation.

Please explain why such delays are occurring?

6 Comments
Raghamman
Active Level 2
Galaxy A
Also not released for tab s9+ wifi in India
Abhijeet226
Active Level 7
Galaxy A
i am here to explain why the delay is there. Please have patience 🙏
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ap03
Active Level 3
Galaxy A
Why delay? Explain.
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Raghamman
Active Level 2
Galaxy A
Please explain
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that Android 15 (UI 7) will be initially available for the A54 model, scheduled for release around the end of June 2025. Other devices will follow shortly thereafter.

To stay updated on the upcoming release, we encourage you to keep an eye on notifications through the Samsung Members application.

Please note that the schedule may be subject to change if any issues arise during the transition of the update.

Warm Regards,
Samsung Customer Support

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ap03
Active Level 3
Galaxy A
When? While other brands will receive android 16?