Update-just told me to sent a copy of my bill and never replyed i think as before they told the customer service of samsumg that customer meaning i created dent on my new phone and then bought it to service center and started blaming them....i didnt contact them and will never do so....even i told at least replace frame they are not ready to do so but still they are blaming me and finding any lies to put my case to end
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
We'd request you to share the service center details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
