Cursor on screen after updating A73 to one Ui 7

[vibhin]

After updating to one ui 7 if i am normally using my phone there's cursor randomly appearing at the center of the screen for few seconds please help with fix or this is a bug.

I am unable to take a screenshot as its just appear randomly for a second and dissappear.

[AvishekG]

🛠️ Possible Causes and Fixes:

1. Accidental Activation of Accessibility Features

Samsung has a feature called "Mouse Pointer" or "Assistant Menu" under Accessibility, which can show a cursor on the screen.

Check this:

1. Go to Settings → Accessibility


2. Tap on Interaction and dexterity


3. Disable Assistant Menu (if it's enabled)


4. Also, turn off Universal switch or any other interaction tools




2. Developer Options Settings

If Developer Options are enabled, there’s a setting that shows pointer location or visual touches.

Check this:

1. Go to Settings → Developer Options (search it if not directly visible)


2. Disable Show pointer location and Show taps




3. One Handed Mode or Gesture Bug

Some users on forums have reported similar bugs due to gesture navigation or one-handed mode.

Try disabling One-handed mode under Settings > Advanced features

If you're using Gesture Navigation, try switching to Button navigation temporarily to test


4. Check for System Updates

Samsung frequently releases minor patches after major version upgrades.

Go to Settings > Software update > Download and install


5. Safe Mode Test

Boot your phone into Safe Mode to rule out third-party apps:

Press and hold the power button → Long tap on Power off → Tap Safe Mode

Observe if the cursor still appears.

If it doesn’t: a third-party app is likely the cause.


6. Clear Cache Partition

Sometimes leftover files from previous updates can cause UI glitches.

Power off the phone → Press Volume Up + Power together until Samsung logo appears

Use volume buttons to navigate to Wipe cache partition and confirm with the power button

Restart the phone



---

🚩 If the issue continues:

Report the bug via the Samsung Members app:
Open Samsung Members > Support > Error Reports

Include detailed description and mention it's happening after the One UI 7 update.

[vibhin]

I have already done these, but still, I am seeing the cursor....also, I just saw some posts in the community that most of the users are facing similar issues

[AvishekG]

Yes, a few other members are also facing the same issue as reported.

[ITzSARVESH]

I am also facing same problem but the curser appears only when i plug in my earphones

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that On Android 15 (V OS), a mouse cursor may briefly appear on the screen when a device with mouse properties (e.g., car smart keys, wearable watches like Redmi, Huawei, Cashwalk, Galaxy Watch) is connected.

This occurs because the system displays the cursor to indicate the connection of such devices.

Software updates are planned to improve this user experience, and keeping the device’s SW version up to date is recommended.

Warm Regards,
Samsung Customer Support