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11-19-2024 08:44 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to please disable/ removed running apps from background by following the below given steps.
Path : 1. Go to Settings > Apps, select the app from the list, and tap App battery usage.
2. Then, tap Force stop to shut it down, or switch off Allow background usage to prevent background activity.
3. To see apps running in the background, go to Settings > System > Developer options > Running services.
In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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11-21-2024 04:06 AM in
Galaxy A