Original topic:

Cpu usage time More than Total Usage Time. Application X.

(Topic created on: 11-16-2024 07:58 PM)
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Voyager2
Active Level 4
Options
Galaxy A

image

Does anyone face this issue?
8 Comments
Anonymous
Not applicable
Galaxy A
The CPU usage is more than the amount it should be while you were using it. This is because X was still running in the background all this time. It needs to run in the background so that it can send you notifications about new posts or stuff. So, it still runs behind the scenes even after you 'closed' the app.
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Voyager2
Active Level 4
Galaxy A
So Background Run of 6 minutes is a misleading Data?
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Anonymous
Not applicable
Galaxy A
The total usage statistic is wrong, cuz 17+6=23, not 24
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Voyager2
Active Level 4
Galaxy A
Have a look. This is latest data1731770550983.jpg
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Voyager2
Active Level 4
Galaxy A
28+8=36
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Voyager2
Active Level 4
Galaxy A
I keep Data saving on for X , so syncing is off. I use X on Dark mode too.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to please disable/ removed running apps from background by following the below given steps.

Path : 1. Go to Settings > Apps, select the app from the list, and tap App battery usage.
2. Then, tap Force stop to shut it down, or switch off Allow background usage to prevent background activity.
3. To see apps running in the background, go to Settings > System > Developer options > Running services.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Galaxy A
33444
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