Original topic:

Compatibility issue with gboard on A54

(Topic created on: 08-07-2024 09:14 PM)
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Skull_Hunt_A54
Active Level 9
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Galaxy A
Looks like google keyboard is not well optimised for samsung A54 ..
Issue no 1: - default font i have used on device is not synced with keyboard font it looks like normal and default on gboard .
Issue no 2 :- sound issue with keyboard sound can't be lowered on settings of google keyboard it always remains on 100% even i set to 10 or 5% 

This is have reported 2 times from one ui 6 update till now samsung haven't fixed yet 
Please fix this issue ..

But working fine with microsoft keyboard 

1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support