Clear catch tool remove

[a52s5g]

After update September month security patch level in Samsung A52s 5g phone the clear catch folder (tool) removed from manage storage folder in my file application as well as in device care --> storage --> manage storage.

[Anand_Avn]

Are you sure it was there just before update

[a52s5g]

I have been using this tool since two years, same problem occurred before 6 month when i was update my file application but after informed this problem on samsung platform this tool provide again within 2 days.

[MdRoton37]

MdRoton36

[MdRoton37]

MdRoton36

[MdRoton37]

MdRoton12

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[a52s5g]

Follow all your suggestion but App cache tool still not showing.

[Anand_Avn]

Show me ur current storage status

[Tomino]

Where is the cache-clearing tool? I'm on August update(2nd).