It sounds like you're experiencing some frustrating charging issues with your Samsung A16 5G after a software update. Let's troubleshoot this together.
First, ensure you're using the original Samsung charger and cable, or a compatible alternative. Check the charging port for any debris or dust, and gently blow into it to clean it out. This is a common culprit behind charging issues.
If that doesn't resolve the issue, try restarting your phone in safe mode to see if any third-party apps are causing the problem. To do this, press and hold the Power button until your phone restarts, then release the Power button and immediately hold the Volume down button.
Additional troubleshooting steps include:
- *Checking for damage*: Inspect the charging port and cable for any signs of damage. - *Enabling developer mode*: Change the USB default connection to phone charging only. - *Running a test using Samsung Members*: This can help identify any issues with your battery or charging port.
If none of these steps resolve the issue, it's possible that there's a hardware problem, such as a malfunctioning charging board. In this case, it's best to visit a Samsung authorized service center for further assistance.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
