Original topic:

Charging Problem

(Topic created on: 03-21-2022 01:45 PM)
328 Views
Hasin2169
Active Level 1
Options
Galaxy A
My device and charger are getting hot while i charging my device. Please help me. 
6 Comments
imsrivatsa
Active Level 7
Galaxy A
A) Settings > Device care > Battery > More battery settings > unselect 'fast charging'
It's good on your battery health on the long term also.
B) Disable mobile data while charging.
Close all apps from recents.
If possible also enable airplane mode.
Phone will also charge faster.
C) Use a lower wattage charging adapter. Wattage = Amp x Volt
imsrivatsa
Active Level 7
Galaxy A
If you happen to do one of the option and find a difference, let me know :)
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Hasin2169
Active Level 1
Galaxy A
Thanks bro
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Galaxy A
CHECK CABLE IF ANY CUT OR OTHER DAMAGE
IF NOT THEN
CHANGE ADAPTER AND CHECK AGAIN
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Hasin2169
Active Level 1
Galaxy A
Thanks bro
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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