Original topic:

Charging Issue

(Topic created on: 11-01-2020 07:30 PM)
401 Views
Guntas
Active Level 1
Options
Galaxy A
Hey there since 10 th October 2020 I'm facing charging problem as my Galaxy A30s which is about 11 months old and when ever I try to charge it with original charger of 15W it shows cable charging while my fast charge is enabled and also when I try to charge my mobile with OnePlus Charger it shows same .So please help me in this problem...
I Know that sometimes it might be a fault or any other thing but every time I charge my phone same issue is found 
And one thing more it's battery life is also not so good I have to charge it twice or thrice a day 
So Samsung team it's ahumble request to you guys please solve this matter
I have attached a ss of charging with OnePlus and Samsung so it might help you out

image

Same SS as of Samsung
8 Comments
Arman-INS
Active Level 10
Galaxy A
Why you are trying one plus heavy chargers it will damage the charging port
Guntas
Active Level 1
Galaxy A
there is no damage or cut
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Arman-INS
Active Level 10
Galaxy A
is there any cut on the cable of samsung original charger ?
Check it properly
Guntas
Active Level 1
Galaxy A
because in my home there's is only OnePlus
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vini90
Beginner Level 2
Galaxy A
samsung M30S take 1 hr to charge fully
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Galaxy A
Please get your device checked at a service center. The battery or the dock connector might be damaged.
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UP81
Active Level 6
Galaxy A
Clean your charger & mobile charging jack Remove dust
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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