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Original topic:

Charging Issue

(Topic created on: 03-11-2025 05:26 PM)
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Thunder404
Active Level 6
Options
Galaxy A

Hello everyone. 
I bought Galaxy A55 about a month ago. But I am facing some charging issue on my phone.
The problem is when my phone reaches 97% while charging the phone automatically stops the charging and immediately starts the charging after that. Just like switching the power on/off in a frequent manner. 
And this happens also when the phone reaches 98% .
Automatically stops and starts the charging. 
Please can anyone help to get rid out of this issue I am facing ?? 
Please Help. 


9 Comments
Galaxy A
Check your battery option in settings and it's optimization option
0 Likes
Thunder404
Active Level 6
Galaxy A
Are you talking about the Battery Protection as there is no option called Optimization.
By the way the Battery Protection is already turned off.
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ABHAY0110
Expert Level 5
Galaxy A
Off the optimization
Thunder404
Active Level 6
Galaxy A
There is no option called Optimization.
Though there is a option called Battery Protection. It was already turned off.
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ABHAY0110
Expert Level 5
Galaxy A
It's update issue wait for new update then
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup again then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
AmitSingh90
Expert Level 5
Galaxy A
This problem happens with my device as well
Solution
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support