Can't connect to wifi

[ciaolos]

Am using galaxy A10s but nowadays i can't use wifi it doesn't connect. 

[seumo]

Try to reset your network it might work

[Tsogo_sam05]

Hi, ciaolos please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

[ciaolos]

I did but it's telling me about password n I don't know the password and there's no password reset option

[Tsogo_sam05]

Hi, ciaolos apologies for the delayed response, please be advised that the password referred to is the lock screen password setup for the phone.

[Tsogo_sam05]

Hi, ciaolos apologies for the delayed response, please be advised that the password referred to is the lock screen password setup for the phone.