Camera issue on A70

[Ayesha116]

Hi there i am using samsung galaxy a70 since last 2 years its camera was good but recently when android 11 got updated the camera just got worse its image processing and all got trash even scene optimiser and the photos are literally unberable to see colours washed out i hope samsung responds to this concern.

[sayeedAshrafi]

Please reset your phone if possible 🙏

[Ayesha116]

No use tried it

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support