Original topic:

Camera failed

(Topic created on: a week ago)
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Sugam_
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I have a Samsung Galaxy A56. I updated it about 2–3 weeks ago, and since then I have been facing this issue. Whenever I open the camera app, it shows a "Camera Failed" error. I visited a service center, and they told me that the camera hardware is faulty and needs to be replaced. They quoted ₹4,200 for a new camera module.

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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already coordinated with the service center team regarding your device issue, they have provided you with information after physically inspecting the device, in accordance with Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process for damaged products.

We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services, and the repair will be carried out by trained and certified Samsung engineers. Additionally, all parts used will be genuine.

Warm Regards,
Samsung Customer Support

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