Original topic:

Camera application problem

(Topic created on: 09-12-2024 08:21 AM)
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Akashkumarjha
Active Level 1
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Galaxy A
My camera application is not opening since i have updated it to the latest software version After restarting my phone it is fixed. But after sometime it again doesn't open. I will never buy any samsung device anymore😡

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10 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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