Original topic:

Camera Issues in A34

(Topic created on: 03-29-2024 06:40 PM)
2843 Views
Het6262
Active Level 1
Options
Galaxy A
Is it just me or does anyone else also have issues of Grainy photos in their Samsung Galaxy A34 Phones.... I have tried doing everything from reseting the camera setting.... checking if there is no dust, scratches, fingerprints, smudges etc on the lens, having the latest software updates... Even went to a service centre and there they also said that their was no issue with the camera...

Samsung please fix this issue in a future update because it is really annoying... and if u are doing this because of the newly released A35 then it is really not appreciated...😶😶
12 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

devanshudo
Active Level 6
Galaxy A
Yes it's super grainy especially under low light, ive used budget phones half the price do a better image processing than this phone.

It's a shame Samsung is doing nothing regarding this issue
Het6262
Active Level 1
Galaxy A
Has this issue been from the start or just recently like 2-3 months because my phone took amazing photos in the beginning..
devanshudo
Active Level 6
Galaxy A
Yeah I think it's worse after updates aswell
Het6262
Active Level 1
Galaxy A
I think one ui 6.0 did has created issues. But my friend has the same phone and he doesn't have this issue.
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devanshudo
Active Level 6
Galaxy A
Yeah it could be only on some devices, but Samsung should really fix this with updates.
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Het6262
Active Level 1
Galaxy A
Yeah I am not gonna chill.... I will either annoy the hell out of them.. either until the issue is fixed or until I get some sort of replacement or fix.
devanshudo
Active Level 6
Galaxy A
Yeah not to mention the other issues like Heating unnecessarily and thermal throttling
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howladar
Beginner Level 2
Galaxy A
Samsung Galaxy A34 phone front camera is not working .. I am unable to take selfie or any video call help ...
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