Original topic:

Bugs on Full screen navigation gesture

(Topic created on: 09-16-2025 07:31 PM)
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Avaran
Active Level 1
Options
Galaxy A
In A 54 i can't use full screen navigation gesture because of its bugs. When i swipe back from right or left some time false touches are happening......Like in youtube shorts if i swipe from right comment box will open....I report this problem earlier. But they werenot solve this peoblem....and they say that they can't understand this problem....for them i screen record a video and send to them....but they saying that they can't understand the problem.

Is any one have this issue ?
Is all of you can use this full screen gesture without any bug (Except S series)?
2 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Avaran
Active Level 1
Galaxy A
I report this problem 2 times...but there is no solution
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