Bluish Tint on A34

[Anonymous]

I can notice a sort of bluish tint on my A34 screen when the display is off. This has been there from the beginning and I wonder why it has this color. Also does this not prevent the phone from having better blacks? Is this normal?

I think my old m21 had a super amoled display without the bluish tint and the blacks were awesome.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Anonymous]

Thanks for for your reply, I have been noticing this even when the display is off and the device is powered down. So I wanted to know if that is how it looks naturally or if that is a defect.