Bluetooth doesn't work properly

[Vsoni01]

Galaxy A73 Bluetooth doesn't working properly. It connected but doesn't work sound and song lag

[Wodehouse]

Frustrating Bluetooth issues on your Galaxy A73! Let's troubleshoot the problem. Since it connects but doesn't work properly, here are some steps to help resolve the issue:

Troubleshooting Steps
1. *Restart your phone and Bluetooth device*: Simple restarts can often resolve connectivity issues.
2. *Forget and re-pair the device*: Go to Settings > Connections > Bluetooth > Your device > Forget device. Then, pair the device again.
3. *Check Bluetooth device compatibility*: Ensure your Bluetooth device is compatible with your Galaxy A73.
4. *Disable and re-enable Bluetooth*: Go to Settings > Connections > Bluetooth and toggle it off and then back on.
5. *Reset network settings*: Go to Settings > General Management > Reset > Reset network settings.
6. *Clear Bluetooth cache*: Go to Settings > Storage > Internal Storage > Android > data > com.android.bluetooth > Cache. Clear the cache.
7. *Update your phone's software*: Ensure your Galaxy A73 is running the latest software version.
8. *Reset your Bluetooth device*: Check your Bluetooth device's manual for reset instructions.

Additional Tips
1. *Check for physical obstructions*: Ensure there are no physical obstructions between your phone and Bluetooth device.
2. *Reduce interference from other devices*: Other devices can interfere with Bluetooth signals. Try moving them away from your phone and Bluetooth device.
3. *Use a Bluetooth signal booster*: If you're experiencing issues in a large space, consider using a Bluetooth signal booster.

If none of these steps resolve the issue, consider visiting a Samsung service center or contacting their customer support for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also restart your's device without any Sim in slots also turn off power saving mode also reset wifi and Bluetooth settings also go to wifi settings and click on intelligent wifi then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support