Original topic:

Bluetooth distortion

(Topic created on: 11-10-2024 12:57 PM)
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AryannPatel
Active Level 4
Options
Galaxy A
Does anyone facing distortion sound in a53?
Like you watching movies or playing game, 
And a notification arrived you sound get delayed 
6 Comments
Abpal
Active Level 10
Galaxy A
Yes, it is due to not so good modem of exynos 1280. For, that when watching movies or, listening to music don't do any other task. Exynos 1380 doesn't have such issues.
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AryannPatel
Active Level 4
Galaxy A
And do you feels instgram fps drop issue?
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Abpal
Active Level 10
Galaxy A
I have a33 5g. Yes, the reels lags under search feed.
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AryannPatel
Active Level 4
Galaxy A
It really too much annoying
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Abpal
Active Level 10
Galaxy A
You can't do anything majority of 1st gen budget 5g processors like exynos 1280, snap 695 face such issues.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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