Original topic:

Birthday notification not working in samsung calendar

(Topic created on: 01-11-2024 10:19 PM)
2776 Views
MrRambo
Active Level 1
Options
Galaxy A
Saved birthdays in contacts (samsung app) and set the alert times in samsung calendar app but still it never gives me notification, sound, pop up anything for birthdays.
I use A52s upgraded to latest software.

Birthdays are showing in samsung calendar app but it never give notification for that despite applying necessary settings. 

image


3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Step 1: Check your internet connection.
Check that your phone or tablet has an active mobile data connection or if it's connected to a Wi-Fi network. Using two fingers, swipe down from the top of your device's screen to open the Quick settings panel. Tap on the Wi-Fi or Mobile data icons to check if you have an active connection.

Step 2: Check the Calendar sync.
Check to see if the Calendar sync feature is enabled on all your devices. You should also check if auto sync is enabled on both your Samsung and Google accounts. It's possible that the event was added to multiple accounts, and that is why the event is showing up multiple times.

Step 3: Delete the event from the source.
Events can be synced onto your phone or tablet from other devices that have the same accounts registered. For example, you might also use Outlook on your computer. To get rid of the event, delete the event from the original source.

Step 4: Delete the repeating event: You can set an event to repeat multiple times. However, sometimes you might delete just one occurrence of the event, but the event will be present at other times.

To delete the repeating event: Open the Calendar app and tap the repeating event. Tap Delete, and then tap All Events in the series.

Kindly make sure that the auto sync is enabled on both your Samsung and Google accounts. You can sync your Samsung calendar by > Calendar app > Menu (the three horizontal lines) > Manage calendars > Choose the email account type you'd like to add.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
MrRambo
Active Level 1
Galaxy A
😑Read the query again.
Issue is not the repeating event.

Issue is - Birthday notifications not showing.
cepera
Beginner Level 4
Galaxy A

Samsung probaly must fire their entire team working on notifications. If I switch from Samsung to something else, that will be the reason number 1. Not only birthday notifications don't work, but you get system notifications that are hard to disable, but don't get notifications from WhatsApp or Telegram (I gave up fixing this after going through many forums). On Apple I never thought it could be a problem at all.