Bettry drain issue a13

[Darshan_0325]

I have a samsung galaxy a13 smartphone.their is too much bettry drain issue.

I was follow all step 

My location,wifi,Bluetooth,wi-fi,Bluetooth scanning,almost my all apps in deep sleep only WhatsApp and instagram are in sleep.

And i use always dark mode and with low brightness because my most time to watch at inside the home i don't use too much brightness.

I test bettry test status is good

If i go toservice center tell him i have problem but they always give me same condition.

They only do reset.

Nothing more 

And i also feel heating problem.

If i start video call with my friend and family mamber my phone heat like sun 

After 5min of video chats phone convert in to iron.that the benifit for me i didn't need iron.i use my phone as a iron😑😑

Samsung what is this?

I consumer paid money their is your responsibility to give good items 

I am.not say gives extra features in device 

But atleast your product justify their price of product.

But thats my mistake i choose that thype of stupid model of this brand 

I forgot samsung can't give bought friendly phone with good specifications.

[AJAB_MORIA]

1). When it is not necessary, turn off your phone's Data, WiFi and AOD.
2). Clean Up the storage 30-40% (if possible).
3). Uninstall unnecessary apps.
4). Restart your phone daily (in your free time) to avoid such problems.
5). Don't save posts and reels in Instagram and Facebook.
6). Wait for next update, it will be fix.

I hope doing all this will make you feel good. 🙂

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[lnetx]

Lntex

[lnetx]

986564