Original topic:

Batttery drain issue

(Topic created on: 12-16-2023 09:21 PM)
103 Views
stebin007
Beginner Level 3
Options
Galaxy A
Whats going on.i have purchased galaxy a54 5g.the phone is been goodbut the battery life in it was worst .I have tried all the solution .it doesnt give me good result its not expect from Samsung 
3 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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AlexBaskar
Active Level 3
Galaxy A
I'm also facing same issue at34
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gdastidar1982
Active Level 4
Galaxy A
Yeah, me too.
0 Likes