Battery problem

[nndyk]

Battery problem in my samsung a26😭

[Pranko]

We should make this issue serious for Samsung to fix this ASAP in the coming update.

[nndyk]

Gaya tha..service center bhi gaya tha...waha hath me mobile lekar hath me do bar ghuma kar dekha aur bola ki kam chalaya karo...just becoze abhi 29jan ko hi liya tha mene so naye mobile ko dekh kar mujhe wapas kar diya...samsung ab mobile bech bech kar bas apne kafan ka intezam kar rahi hai....

[Pranko]

Ha ha😂

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

[nndyk]

Dear all samsung users...jo mere se samsung service centre me kaha gaya wahi mere se samsung ne yaha kah diya bas farak ye hai ki service centre wale hindi me kahte hai aur ye top class english me...bas solution kuch nahi hai...5000mah battery hone ke bad bhi ye sab karna pade to bekar hai..khair mene jo samsung a26 lene me paisa kharcha kiya vo inke kafan ke liye sahi rahenge...#samsungmurdabad

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[nndyk]

Yakinane jab mane samsung a 26 lene me 25000 ka kharcha kiya tab mujhe nahi malum tha ki ye sab inna frustrated hoga....baki mujhe malum hai ki samsung ko meri problem se koi farak nahi padne wala...

[goodthings]

You're welcome to here.