Original topic:

Battery performance issue

(Topic created on: 09-08-2019 01:02 PM)
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ashappy208
Active Level 2
Options
Galaxy A

My Galaxy A50 battery performance is not as it was a few weeks ago. Its been around 3 months since i bought the phone and now battery drain is much faster.Screenshot_20190908-125713_Settings.jpg

 

6 Comments
wwwashish
Active Level 1
Galaxy A
kindly report it via send feedback. i also report the same.
ashappy208
Active Level 2
Galaxy A
i did that but they are replying with same response evertime which actually is not helping. i tried all those things already.
usage stats shows screen to be using most of power even when device is idle. its using around 5% battery, even when its off.
wwwashish
Active Level 1
Galaxy A
ashappy208 first response is copy paste response. Kindly respond back strictly on the same thread that it does not help. Kindly look closer regarding this issue. Actually they recently change the charging algorithm in last update. and now charging takinh about 1 hour 45 min.
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Victor12
Active Level 7
Galaxy A
if I was u i would have been happy with such performance
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TechChic
Active Level 6
Galaxy A
guys, mostly it's the background apps draining battery. there is an option to check on get help section here. self diagnostic tool is there. if it shows any error, I think you should use feedback section or talk to customer care
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ashappy208
Active Level 2
Galaxy A
google is using most of background resource...how do resolve it...it keeps on waking itself
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