Original topic:

Battery draining and touchscreen issue.

(Topic created on: 03-17-2025 08:36 PM)
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Medhaaa
Beginner Level 4
Options
Galaxy A
My Samsung phone is almost one and a half month old but I’ve noticed the battery drains faster than expected. Even with minimal use, the percentage drops surprisingly quickly. I’ve checked for background apps but it still doesn’t hold a charge as long as it should. Also I’ve been dealing with some annoying touchscreen issues on my phone while texting. Sometimes, it doesn’t register my taps.I’m not sure if it’s a software glitch or a hardware issue. Can anyone tell me what can I do to fix it? 
4 Comments
Wodehouse
Expert Level 5
Galaxy A
Simple steps to save battery at the cost of sacrificing luxury
1 Enable Power saver
2 Enable performance mode light
3 Enable adaptive power saving instead of basic
4 Enable adaptive brightness
5 Disable AOD
6 Enable extra dim
7 Change display to natural
8 Screen time out to 30 secs (system default)
9 Record videos in FHD
10 Restrict gaming to HD or FHD and slower frame rate
11 Switch to dark mode
12 Disable near by device scanning
13 Disable WiFi scanning
14 If 5G is unavailable change network to LTE/3G/2G
15 Allow the battery to drain completely and recharge,say once a month.
16 Enable auto restart
17 Run device care
18 Disable apps running in back ground.
19 Uninstall bloat ware that came with your phone,eg. Spotify,LinkedIn etc.


You can mix match the steps above and arrive at a usage based on your needs.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Galaxy A
Battery drain maybe due to heat since summer is approacing but for screen issue, turn on screen sensitivity and use a thin screen guard, samsung is known for good display so it's unlikely to have such issues.
AbHAY00110
Expert Level 5
Galaxy A
A34 h na heating issue ki wjh se
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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