Original topic:

Battery drain issue

(Topic created on: 05-19-2024 09:30 AM)
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Anonymous
Not applicable
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Galaxy A
Galaxy A54 5G  ka battery bhot tezi se drain ho rha h. 🤧🤮 ekdum bekar phone h ye. 

Samsung ne kaisa phone bnaya h. 🤮🤢
3 Comments
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Ajay_das
Expert Level 1
Galaxy A
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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