Battery Issue

[KunjanVirani]

I found notification from Samsung. That my mobile battery Gradually down while using Hotspot with Personal Computer. Either Full Bettey Charge in 2 Hours and usually 8 to 10 Hours Running. BUT I use Hotspot Internet Then Ussaly Charge Charge after 3 to 4 hours before 40 % down. 

Because I meet to data saver closed before Hotspot start and connect to the computer. So Samsung company has found battery issues that can see in screen shot.

Change or modify this setting I can apply Hotspot without closing data sever option.

My mobile Samsung a50 hitting while Summer season l, than I put that in few minutes in freezer in my home every day, and mobile Charge great.

Thank you 

[sathee12]

Hey may be its bettery strip over heating u can go the service center

[KunjanVirani]

May be service center try to change new batteries
But probably problem Work as it it..
Because you are not understand battery was down while using Hotspot only eighter mobile works good.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for your update regarding the heating issue you experienced when using the hotspot for an extended period. We are glad to hear that your device is functioning fine otherwise.

As you mentioned, you can continue to use your device without any worries. However, if you encounter any battery-related problems or any other issues, we recommend visiting the nearest Samsung authorized service center for a thorough inspection of your device.

We would like to clarify that the warning message you saw on your screen is a precautionary measure in case any faults are detected in the battery. This feature is designed to protect your device from potential technical harm.

Should you have any more questions or require further assistance, feel free to reach out.

Warm Regards,
Samsung Customer Support