Original topic:

Battery Issue In Samsung Galaxy A21s.

(Topic created on: 04-22-2022 06:01 PM)
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SumitSinha73
Active Level 3
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Galaxy A
I have Samsung Galaxy A21s, I am facing battery issue. Battery drains very quickly. It only stays for around 8-9 hours. fix this problem samsung. This is starting to happen after the update to which security update.
2 Comments
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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rishishet
Beginner Level 2
Galaxy A
My battery is draining Only working on charging
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