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08-23-2024 11:40 PM in
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08-24-2024 08:38 AM in
Galaxy AIf your phone is brand new, it will take some days or 1 or 2 weeks to fully learn your usage pattern and will optimise accordingly.So dont worry your battery backup will improve.Just put the battery draining apps to deep sleep.

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08-24-2024 10:19 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.
Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If still facing issues, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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03-19-2025 02:14 PM in
Galaxy A