Original topic:

Battery Draining Fast

(Topic created on: 08-23-2024 11:40 PM)
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FKSUPER
Active Level 3
Options
Galaxy A
My Samsung A25 5G Is Draining Battery So Fast. It Only Last 1 Day And Its New. My Old Samsung A50 Used To Last Minimum 1.5 Day. I Think It Is Optimization Realated Problem Or Phone Settings. This Phone Is Freaking 5000Mah And My Old One Was 4000Mah But I Am Not Getting Better Battery Backup Compared To Old One



image
My Battery Usage By Apps 


6 Comments
Sohelrana158919
Beginner Level 3
Galaxy A
nice
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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sidharth3768
Active Level 7
Galaxy A
Google and discord is draining so much of battery.Try putting these two into deep sleeping.I think that would help.
If your phone is brand new, it will take some days or 1 or 2 weeks to fully learn your usage pattern and will optimise accordingly.So dont worry your battery backup will improve.Just put the battery draining apps to deep sleep.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If still facing issues, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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dumsubg
Beginner Level 2
Galaxy A
Dear samsung , i have a problem with my a23 its battery is draining very fastly I nowadays charging my phone 3 to 4 times please help me solve this problem after one ui 6 update. thank you. 
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