Original topic:

Backup issue

(Topic created on: 04-04-2023 05:31 PM)
147 Views
SaiKumarNeelam
Beginner Level 2
Options
Galaxy A
My message are not restoring after back-up aslo
9 Comments
john163
Active Level 8
Galaxy A
use super backup app n restore with it and see or switch to default msg app
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Ashwinash
Active Level 10
Galaxy A
Which mobile you're using?
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SaiKumarNeelam
Beginner Level 2
Galaxy A
A22 5g
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Ashwinash
Active Level 10
Galaxy A
Ok bro did you backed up in Google?
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SaiKumarNeelam
Beginner Level 2
Galaxy A
Ya bro
Ashwinash
Active Level 10
Galaxy A
Ok bro . .
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Ashwinash
Active Level 10
Galaxy A
Here after use Samsung for backup
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Ashwinash
Active Level 10
Galaxy A
Am also facing same issue with Google bro . . Sync not working properly
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cs-member11
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

We want to inform you that you can restore your data from the Samsung cloud if you have done the backup of your data. Please follow the below steps to restore data from the Samsung cloud:
Settings >> Tap on Accounts and backup >> Tap on the Samsung Cloud >> Tap on Restore data >> Tap on Restore >> Tap on done.
Note: You can choose the device and data you want to restore.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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