Original topic:

🥲 Back panel is falling out - A34 🥲

(Topic created on: 11-05-2024 03:09 PM)
1038 Views
SataruGojoo
Expert Level 1
Options
Galaxy A
I'm using this A34 for about a Year now. And
Today I've noticed that the back panel of the phone is a bitout-of-the-frame .

Just visited the service centre, they pushed the panel and it go back inside the frame again.. I was about to claim warranty.. but they said that there is no issue with the phone. I only have 10 days of warranty left, If the issue come again after a week or so, then what will I do?🥲

I have to pay for the whole issue?!
May be, I have to pay for the Swollen battery, if It's swolling and causing the back panel to come out!?


- I only have about 10days of warranty left 🥲
- If it's a Swollen battery, then it will cost me about ₹2250 + Service tax.
- What a scam! 🥲

@samsung
what should I do now? 

image
Marked picture...(Swollen) 

image
Real picture without marking...(Swollen)




image
Picture of other side (No swolling)


[NOTE: The Pictures were taken before visiting the Service centre]
35 Comments
nicki76
Active Level 2
Galaxy A
Same with my a34 , I think it is happing because of charging heat.
But this was not expected from samsung , never gonna buy it again after seeing that it is a very common issue with them
0 Likes
SataruGojoo
Expert Level 1
Galaxy A
I have reglued the back panel at Service centre, under warranty (For free).
You should visit the service centre too.
0 Likes
nicki76
Active Level 2
Galaxy A
But mine is out of warrant its 1.5 years old
0 Likes
SataruGojoo
Expert Level 1
Galaxy A
Then it will cost around 300 rupees.
0 Likes
nicki76
Active Level 2
Galaxy A
Oh , thanks , it's cheap but this was not expected from samsung
0 Likes
SataruGojoo
Expert Level 1
Galaxy A
I agree, Back panel or anything else should not come out that easily.
They should improve their product quality.