Original topic:

BATTERY DRAIN ISSUE

(Topic created on: 05-07-2022 12:34 PM)
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PARAG13
Active Level 2
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Galaxy A
In my Galaxy A71 got One UI 4 Android 12 Update.
After Update Some bug like Battery Drain, Can't of mobile data ...
15 Comments
Galaxy A
No, not that's not the matter. Matter is does factory reset really works. In some cases it won't work
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Nirmal23
Active Level 4
Galaxy A
Yes it does work
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Nirmal23
Active Level 4
Galaxy A
Battery usage is around 9.87% per hour which is great for me considering I am a power user(visualisation, programing,yt)

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Galaxy A
Which model?
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Nirmal23
Active Level 4
Galaxy A
A71
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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