Original topic:

BATTERY DRAIN ISSUE GALAXY A13

(Topic created on: 11-21-2023 05:26 AM)
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Ankuran
Active Level 1
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Galaxy A
My phone phone #battery drain upto 14-17 % between 10pm - 6am. What should i do ? Plz suggest me 🙏 
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4 Comments
iadcy88
Active Level 6
Galaxy A
Turn off 5g at night
Sivadgokul
Active Level 5
Galaxy A
Turn off mobile data, location, hotspot,wifi, Bluetooth...use save battery at night routine from modes and routines option...you can also customize the routine according to your preference
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Ankuran
Active Level 1
Galaxy A
I did everything but not satisfied
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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