Automatically Restarting

[AdeshAdi]

My A71 is getting restarting automatically even i turned auto restart off

[Ehsank]

since when?
did you download any app recently?

[AdeshAdi]

Since 2 Weeks its happening...
i didn't download any apps other than apps from play store

[Ehsank]

go to safemode and observe is there same issue in safemode too
if not such issue then problem created by any other apps

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

[SliceSupport]

First Check few things

1. Corrupt data in the device's memory
2. Incompatible third party application
3. Modded app installed
4. Cached data stored ( after recent update )
5. Hardware problem


these are the things which causes the auto restart issue

now solution :

1. keep your data safe and stored somewhere else
2. turn on your phone in safe mode , if in safe mode device still get auto restart than your issue is something else or if device do work well in safe mode than its caused by system cache
3. goto recovery mode clear the system cache and data .

if even after all these and factory reset cant resolve your issue than you need to re flash the firmware means corrupt update OTA issue



rest advice you to visit a good service center

[SliceSupport]

sometimes Samsung sync data also do cause these issue .. try to delete all sych data in samsung account .. ( backup device first )

[Ehsank]

no i m sure its not due to auto syn data, its wrong

[SliceSupport]

auto sync of samsung acount restore data which sometimes bring back the issue again .. if you want clarification than visit samsung developer webinar .

type using ADB SHELL ( dial *#9900# and set debug level mid ) than

logcat command amd see how samsung account sync can bring back

[Ehsank]

no need to visit anywhere
your comment is only your guessing towards any issue which you don't know

[SliceSupport]

haha


from sysdump using Logcat check that .. i bet you are like those who take all things personal
admit it you dont know this

cause i am very well aware of this even samsung developers too