App not opening

[ROX30]

Now I found some lags and bugs on one ui 6 #A52s 5g after using just 1 month of new one ui 6 update. When I am going to open old unopened app. That app is not responding and so on its on opening. 

R u guys faced this issues..??

[AmianKaran]

Yes me too.. but yesterday i went to Samsung service center & they installed oneui 6 again.
Now everything is working properly, battery draining still there.
I think thats common in oneui 6

[ROX30]

Yeah may be. I think so. There still some bugs need to be recover

[monitorsamsung]

Thanks for your feedback 😊. We will try to fix it will next software update

[ROX30]

Thanks for response

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Check app Cache: Settings> Device care> Storage> Clean now.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Keep your apps updated: Developers often release updates to improve their app's performance and compatibility. It is highly recommended to keep the apps on your device up to date.

Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[ROX30]

Yes I usually do it in every month