Original topic:

Android 10 issue on Samsung a70

(Topic created on: 06-11-2020 10:40 PM)
872 Views
noor1048
Active Level 3
Options
Galaxy A

image



1 Camera quality degraded
2 Overheating issues while Charging
3  Network issues disconnects wifi again and again.

WAITING FOR ANDROID 10 FIX UPDATE FOR SAMSUNG GALAXY A70. SAMSUNG MUST  FIX THE UPDATE AS SOON AS POSSIBLE WHICH IS CAUSING PROBLEM TO ALL A70 USERS
17 Comments
simisterignacio
Beginner Level 3
Galaxy A

Experienced wifi problems too. Been using A70 in gaming and after the update, it's just luck when i get to login to the game and when im lucky enough to login, i get easimy disconnected. It's the update that clearly cause the problem cause i have a friend that uses A70 that i was able to inform him not to update coz of the wifi problem and hes able to pøay the game åerfectmy fine.... we play ragnarok btw..

0 Likes
Chubbs20uk
Beginner Level 2
Galaxy A

It has nothing to do with the problems with overheating and stuff it's only since the update to android 10 I have not installed anything since the update and phone was absaloutly fine before the update we need a fix asap before the overheating starts to damage the battery in my a70

Galaxy A
0 Likes
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

Check device in safe mode:

 

Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.

Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.

 

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions). 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Layth2020
Beginner Level 2
Galaxy A

Experienced wifi problems too. when using mobile data or wifi internet and let say making call using whatsapp, each 10 to 20 second it disconnects and connects and repeat again. when enabling mobile data hotspot and get the laptop connected each time i have to fix the gateway by diagnose and repair network problem and it happens when sharing my mobile data to another devices to. and it all happend after my last updated to android 10.  

Followed the mentioned steps by  cs_member9 and no enhancement. 

0 Likes
noor1048
Active Level 3
Galaxy A
Samsung is making no efforts to fix the update and All A70 Users are worried about their Devices......pls Fix the As soon as possible
0 Likes
vandebasta
Beginner Level 2
Galaxy A

My problem is the wifi and mobile data are turned off around 2am or 3am although auto restart and auto optimization are off. Anyone got same issue?

0 Likes
noor1048
Active Level 3
Galaxy A
do you experience animation lag while switching to apps
0 Likes