Original topic:

After update android 14 one ui 6.0

(Topic created on: 10-02-2023 12:22 PM)
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asura
Active Level 4
Options
Galaxy A
1.Front camera image not good at night
2.video playing in mx player lagging too much. and also one warning is coming frequently... backup your important data.
3.good lock app feature also not working properly.
8 Comments
Galaxy A
This is because you have jumped into a beta version for which the apps are not yet optimised. You have to report these properly on the beta feedback with system logs so that it can be fixed in the next update or move back to stable version.Screenshot_20230921_201309_Samsung Internet.jpg
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asura
Active Level 4
Galaxy A
Already reported this issues.
Galaxy A
Great then wait for next beta or withdraw and return back to stable version
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asura
Active Level 4
Galaxy A
I am just exploring the new features😍. Am not willing to go back😉
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Galaxy A
Cool. Try and keep reporting the bugs you find. Note that if any damage happens, samsung does not provide warranty. My respect to you brother! Thanks
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asura
Active Level 4
Galaxy A
I trusting samsung more than 9 years. I satisfied with the support.
Galaxy A
Great! Thanks again for trying the beta and contributing towards more stable OS
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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