Original topic:

After effect of android 13 security update.

(Topic created on: 03-04-2024 08:37 PM)
495 Views
Bijoin
Active Level 3
Options
Galaxy A
I've updated my phone. I will always update my phone upto date. But the after effect is shocking.

After the android 13 security update
• After 2,3 days my phone display got a light vertical line.
• Battery is not performing normally.
• Sometimes mic won't work when mic is not working the videos will also become choppy.
After the mobile restart the mobile acts normally,but after sometimes it will show these symptoms again and again. I can't identify what's the problem with my phone. So I can't test my phone with safety mode because the phone will works normally after a restart. Until now I can't identify the problem
There are some more problems I am facing, these all are the main issues right now am facing
Mic issue

Video and audio stuck




Video and audio stuck


image
Display line


image
Display line 


*Moral of the story is: If your device can't run properly with your default software, then only you guys update your device otherwise don't.
 
Request
Make it viral.

goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue, then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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Bijoin
Active Level 3
Galaxy A
Maybe it is useless decision to complaint!
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goodthings
Expert Level 5
Galaxy A
As you like. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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Nileshvalsad
Active Level 5
Galaxy A
Register Complaint to Samsung CEO.There are chances of getting free of cost display replacement.
Vikramaditya015
Active Level 10
Galaxy A
The anisotropic conductive film is loosened up during software update at any point because of heat is being developed by cpu and ram on the display while processing the update. It can be fixed by flex bonding or by changing the whole Display. The flex bonding is rare and mostly some local service centers have . So only option is to change the display.
Bijoin
Active Level 3
Galaxy A
There is mic bugs also!
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Vikramaditya015
Active Level 10
Galaxy A
That's a software bug . There can be a fix by next update but not for a display.
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Bijoin
Active Level 3
Galaxy A
Updates are finished. There is no more upates
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Vikramaditya015
Active Level 10
Galaxy A
Will come according to the security patch pattern which is being released for your device.
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