Original topic:

Accidental touch problem

(Topic created on: 08-17-2022 10:18 AM)
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Lab52
Active Level 3
Options
Galaxy A
In my A52 when I am using Accidental touch protection feature and kept my phone in pocket, if I get calls at that time I could not attend the call or could not use the screen because of the "accidental touch protection feature" . I need to lock the screen 2-3 times to get out of that accidental touch protection screen. What to do?
15 Comments
SrajTech
Expert Level 5
Galaxy A
Yes its due to very sensitive sensors
Turn off double tap to wake screen and raise to wake
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Lab52
Active Level 3
Galaxy A
Did that long back... That's a ridiculous feature.
BasuDip
Active Level 6
Galaxy A
This is a problem with the proximity sensor, which is not able to determine if the phone is in the hands or in the pocket. Samsung is working to fix it, until then you may try the following:
Open the Phone app, click on the 3 vertical dots and select Settings, under Call Settings tap on Answering and Ending Calls, Enable to use the Vol+ & side-keys to receive or reject calls.
Mayur000
Active Level 10
Galaxy A
Right,.and also set power button to end the call.
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ㅤ
Expert Level 5
Galaxy A
May be .. bcz of... perspiration.. Screen cudnt work well..
At that time... turn off the screen... clean the screen..
and then try again.. screen will work
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Lab52
Active Level 3
Galaxy A
That what I do everytime
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