Original topic:

Screen sharing with LCD Problem

(Topic created on: 02-24-2024 09:36 PM)
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Pururathi
Active Level 6
Options
Galaxy A
Dear Developer my mobile is Samsung A30.
Recently I bought an LCD tv of Brand VU.
When I have start screen sharing between Samsung A30 and VU TV I have face problem while playing Video.Video get stuck while playing.
When talked-with VU persons they says that problem is with Samsung mobile brand only. Kindly help
3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to please check the compatibility of your smart tv once, and perform the following steps to resolve your issue.

How to use Screen mirroring-
Step 1: Swipe down the Notification panel.
Step 2: Select the screen mirror option (Smart view / Mirroring / Miracast / Wireless Display / Mirror Share / Screencast / Screen Share / Smart View/play to, etc.)
Step 3: Enable Smart view.
Step 4: Select the desired device.
Step 5: Tap to connect TV model no.
Step 6: A notification bar will appear on the TV screen and select Allow to permit to connect your device.
Step 7: The phone is connected to the TV. Now you can share the mobile content with TV.

If mobile is not connected through Smart View-

Enable Bluetooth and Wi-Fi during connectivity.
Please note: Bluetooth and Wi-Fi must be enabled on the mobile phone.
Step 1: Tap on Settings.
Step 2: Tap on Apps.
Step3: Tap on Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step 6: Search the Smart View app.
Step 7: Tap on Storage.
Step 8: Tap on Clear data.

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Pururathi
Active Level 6
Galaxy A
Dear Developer.
Thanks for reply.
For your information I can connect my mobile to TV without any problem.but main problem is after connecting when I play any video in my mobile (which is visible in my TV screen )
The video not run smoothly it run with stuck
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Pururathi
Active Level 6
Galaxy A
For your kind information
I have connected my Samsung A30 mobile with different Brand led tv .problem of screen get run with handing while play video.
Hope you understand my problem.
Please help.
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