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Original topic:

About heating issue

(Topic created on: 08-26-2024 07:33 PM)
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Galaxy A
Samsung galaxy a54 heating issue bahut jyada hai iska koi solution hai kya kisi ke pass?..

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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution . Thanks.

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Ak_Rocks
Expert Level 2
Galaxy A
Exynos Processor bro it's obvious to heat
AJAB_MORIA
Expert Level 5
Galaxy A
1). When it is not necessary, turn off your phone's Data, WiFi, always on display.
2). Clean Up the storage 25-30% .
3). Uninstall unnecessary apps.
4). Restart your phone daily to avoid such problems.

I hope doing all this will make you feel good. 🙂
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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution . Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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