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11-21-2023 10:40 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that higher brightness requires more battery to achieve and thus turning down your brightness will reduce the battery consumption. By using the auto brightness feature you can easily increase approximately 2 to 2.5 hours of your battery life at least.
Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
