Original topic:

About Software Update

(Topic created on: 04-06-2022 10:06 PM)
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AbdullahRedoy
Active Level 1
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Galaxy A
My last update was on 9 February,Still not getting any software UI update nor security Patch level,which is of January last.
It's currently running UI 4...
And it's under official Warranty from Bangladesh.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same.Samsung has being worked closely with its OS and chipset partners, as well as over 200 carriers around the world to ensure that billions of Galaxy devices receive timely security patches.

Based on this, Samsung releases monthly and quarterly firmware security updates on selected Samsung devices. But, availability of security update support may vary by device and market. Also, some carriers may only support quarterly updates for all applicable current models.

For more information visit: https://security.samsungmobile.com/workScope.smsb

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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